Shipping policy

🚚 Shipping Policy

At Glowrah, we aim to deliver your favorite skincare products quickly and safely.


📦 Order Processing

  • All orders are processed within 1–2 working days.

  • Orders placed on weekends or holidays will be processed on the next business day.


⏱️ Delivery Time

  • Standard Delivery: 3–5 working days across Pakistan

  • Delivery times may vary depending on your location and courier service.


💸 Shipping Charges

  • Shipping charges are calculated at checkout.

  • We may offer free shipping on special deals or promotions.


📍 Order Tracking

  • Once your order is shipped, you will receive a tracking number via SMS or email.

  • You can track your order through the courier service.


❗ Delays

  • Delivery may be delayed due to:

    • Weather conditions

    • Public holidays

    • Courier service issues

  • Glowrah is not responsible for delays beyond our control.


📝 Incorrect Address

  • Please ensure your shipping details are correct.

  • Glowrah is not responsible for orders delivered to incorrect addresses provided by customers.


📦 Damaged or Missing Items

  • If your order arrives damaged or incomplete, contact us within 48 hours of delivery.

  • We will resolve your issue as quickly as possible.


📩 Contact Us

For any shipping-related queries:
📧 Email: glowrah01@gmail.com
📞 Phone/WhatsApp: +92-3428655457